Nexus Letter Ordering Process

Below you will find our process for ordering a Nexus Letter. 

If you have additional questions, visit our FAQs page for more information or Contact Us!

STEP 1
WHEN TO EXPECT

Medical Calendar
To get started, we need to let you know when to expect our review to begin. We get a lot of orders for Nexus Letters. While we wish we could provide our services faster, the process takes time. We must research each individual claim to find Nexus between medical conditions and either time in military service or existing service-connected disabilities. For some orders it is easier to find Nexus than others. Some take more time. Once we are past the research phase, the actually writing of the Nexus Letter moves more quickly and is usually completed within a few days. Below you will find the estimated timeframes for our team to begin a Claims Review if you ordered one today.
Standard Nexus Letter Orders are expect to begin review in
 2 weeks
Express Nexus Letter Orders are expect to begin review in
 1 weeks

STEP 2
ORDERING PROCESS

Image of Ordering a Nexus Letter

To get started ordering a Nexus Letter, you can visit our Ordering Page and select the ordering options you need. Payment will not be required upfront.

You will see two ordering options. Standard Nexus Letter and Express Nexus Letter. 

The Standard Nexus Letter option is typically ordered by those that have time to gather documents before filing. 

The Express Nexus Letter option is our priority service that is perfect if you need a Nexus Letter when the timeframe of one year for filing your initial claim or supplement claim is about to expire.

On the ordering form, you will be required to upload the following documents. 

Requested Document to Upload Include...

  • Your military DD214
  • Screenshot or Photo of your Rated Disabilities on eBenefits.va.gov
  • A personal statement about your medical condition and how it is related to your military service or existing service-connected disability
  • All VA and non-VA medical records, including those that may connect your medical condition to an existing service-connected disability
ORDER NOW

STEP 3
CLAIMS REVIEW

Medical records and stethoscope

During the Claims Review step, we may need to communicate with you. We will get in touch with you via email if needed. 

In the Claims Review step, we will need to review your claims documents and medical history to verify if we are able to establish Nexus between your medical conditions and your time in military service or if caused by an existing service-connected disability. 

If Nexus is found not to be valid, you will be notified by email and you will not be invoiced.  

STEP 4
SUBMIT PAYMENT

Man purchasing online
If Nexus is determined to be valid by our doctors, we will email you an invoice for the Nexus Letter Option you selected when making the Nexus Letter order.

Once payment has been received, we will move to the next step in the process and begin writing your Nexus letter. 

STEP 5
NEXUS LETTER

Doctor Handing Letter
Once we have completed the review process and received your payment, we will begin writing your Nexus Letter. We will first provide a rough draft for you to review.
Once you have approved the draft of your Nexus Letter, we return a final signed copy to you.
At that point, you will be ready to submit your personal statement and Nexus Letter to the VA in support of your claim!
And don't forget, once you get your claims results, come back and let us know how we did by leaving a review here on our website!

GET STARTED - ORDER TODAY

ORDER YOUR CLAIMS REVIEW & NEXUS LETTER
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